Sōlace Pharmacy and Wellness Shop
Scaling up with smarter shelves and sharper service
Benefits
1,433 ESLs deployed across the store
100% price accuracy and instant updates
No expired stock on shelves, thanks to dual-use ESLs
Time-saving price updates in minutes, not days
Significant time savings on manual tasks
Professional, consistent shelf-edge presentation
Dedicated white glove support from planning through post-launch
Displaydata was the only vendor that really understood what a small business like ours needed. Their solution turned a process that took us days into something we can now do in 15 minutes. It was a no-brainer.
Jamaal Garnett, Co-owner, Sōlace Pharmacy and Wellness Shop
Challenge
With just two staff managing a growing inventory and customer base, Sōlace Pharmacy and Wellness Shop struggled to keep up with manual repricing, stock checks, and expiry management.
At times, up to 40% of products had no visible pricing, leading to missed sales, customer frustration and added pressure on staff. The team needed a smarter way to stay on top of compliance and inventory – without adding headcount.
Solution
We deployed 1,433 Electronic Shelf Labels across the store using our Dynamic Cloud Solution – with rollout completed across three weeks, flexibly scheduled around the team’s availability.
The four-colour labels now serve dual functions: showing clear customer-facing pricing during peak hours, with the ability to switch to expiry date data during quiet periods, allowing staff to efficiently work on stock management. Prices and promotions are now updated remotely in minutes – no printing, no disruption – whilst stock management tasks have been reduced from several days to 15 minutes.
Benefits
Sōlace Pharmacy and Wellness Shop has achieved 100% price accuracy across its entire inventory, with customers able to clearly see pricing and current offers.
The digital labels double up as stock management tools – allowing staff to check product expiry dates swiftly so they can return short-dated items before they expire and claim credits, as well as ensuring no outdated stock remains on the shelves.
Staff have saved time on manual admin allowing them more time to focus on customers. The store also looks smarter and more professional in line with its premium wellness offering.
Early signs show improved sales, and with plans for a second store underway, Sōlace is confident Displaydata ESLs will be part of its growth strategy. The team also praised Displaydata’s ‘white glove’ support, from planning to post-deployment and ongoing after-sales care.
Find out more
Entice, excite, engage
Create a seamless shopping experience for your customer, build personal, interactive and engaging experiences.
Smarter pricing, stronger profits
Price is the #1 factor for making an in-store purchase. Yet it can be difficult for manufacturers to keep up with frequent product deals with paper labels.
Electronic Shelf Edge Labels (ESL) Solutions
The world’s best ESLs with an ultra light infrastructure, self-install, and comprehensive centralised management.